Shipping policy

Processing Times
All orders are processed and dispatched within 1–3 business days. You will receive a notification as soon as your package is on its way.

Delivery Estimates
Standard Delivery: Typically arrives within 7–14 business days from the date of dispatch.
Total estimated delivery time: 8–17 business days from order placement.
Please note: Delivery times may vary depending on your location, customs processing, or local public holidays.

Tracking Your Order
Once dispatched, you'll receive a shipping confirmation email with a tracking number. You can monitor your delivery's progress in real-time via the link provided.

Customs, Duties & Taxes
DOLOMA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Issues
If your order arrives damaged or if you have any questions about an unexpected delay, please reach out to us at support@shopdoloma.com. We're here to help!